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  • This course includes
  • - 200 Hours of Industry Cases & Projects
  • - 16 hours of mentoring session
  • - 24 x 7 Support
  • - Globally valid Certificate
  • - AXELOS Exam fees included

999 (all inclusive)

ITIL® Service Transition Certification Training Course

Course Overview


  • Collaborative Assignments with Mentors
  • Master in business impact analysis, risk management, change management, emergency change management, and change model to implement in a continually changing business, IT services management, Continuity and Change Management, service desks and structures.

EFFORT 8 Hrs/Week
CAREERS IT Services Desk Manager, ITIL Process Consultant, Service Desk Analyst, IT Technical Manager Technical Services Manager, Service Management Analyst, Service Analyst, Data Warehouse Specialist.


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Why You Should Take This Course

Well-Paying Jobs

Numbers of project experts accept that they got 15% salary hike after getting ITIL certification.

Most in Demand Profession

A report by IDC predicts that by 2017, over 50% of organizations’ IT spending will be for so-called “third-platform” technologies (social, mobile, analytics, cloud) and services, rising to over 60% by 2020.

Growth Of IT Service Management

BusinessWire predicts that the ITSM industry will grow from $4.4 billion in 2016 to $8.78 billion in 2021.

Why You Should Take This Course

Corporate Partners

What You Will Learn in This Course

  • Introduction to Service Transition
  • Service Transition Principles

  • Service Transition Process
  • Managing people through service transition

  • Organizing for Service Transition
  • Technology considerations

  • Implementing and Improving Service Transition
  • Challenges
  • critical success factors and risks

You will receive the download link in your email.


The Service Transition chapter is amongst the key certifications in the ITIL Intermediate level. This segment mainly emphases on best practices for implementing changes decided during the Service Strategy and Service Design stages of the ITIL® Service Lifecycle. The certification determines your understating about process elements, practice components and management techniques to build, test and implement products and services.

On successful completion of the ITIL® Intermediate Exam, you will receive a certificate from AXELOS.

You need to be ITIL Foundation qualified to take this course.

At the end of ITIL Intermediate ST training, you will be able to:

  • Define the initiative, values and procedures in service transition
  • Recognize effective personnel management through service transitions
  • Know how to plan and manage the transitions using new or revised resources
  • Comprehend and manage variations in IT services with regards to business strategy and customer expectations
  • Identify the role of service transition in flexible change management and improvement of service delivery.

  • ITIL qualifications are the standard for eminence for IT professionals globally. The ITIL training encourages innovative thinking to improve customer satisfaction. As an individual you will learn to contribute effectively to service delivery sector in your organization. The value of ITIL has seen a dramatic shift in terms of acceptance and job opportunities in recent years. Also the ITIL certification is increasingly becoming an entry requirement for most IT-based roles.

    All sessions are recorded and uploaded to the course dashboard for you to access at your convenience.

    Our mentors are top-notch industry professionals with at least 5 years of experience. You will be taught by the best in all batches.

    You can pay after registering for the course. We accept most credit and debit cards. You can also pay via net banking. Our payment portal has an EMI option if you wish to pay in installments.

    You can access the study material and the video lectures for a period of 3 months after completion of the course.

    Our ‘Refer and Earn' program gives you a discount on the course fees when your references join us. You may refer students by writing to us at [email protected]
    The details of the Refer and Earn policy can be found at https://acadgild.com/refer-and-earn.

    To request a refund, write to us at [email protected]. You may apply for a refund in the first three days after paying the fees. No requests will be entertained after this initial period. The terms and conditions of Acadgild's refund policy may be revised without prior notice. Please check the website for updates on this policy.

    You can write to us at [email protected] with your contact details. Our representatives generally respond to requests within 24 hours.

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