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A report by IDC predicts that by 2017, over 50% of organizations’ IT spending will be for so-called “third-platform” technologies (social, mobile, analytics, cloud) and services, rising to over 60% by 2020.
BusinessWire predicts that the ITSM industry will grow from $4.4 billion in 2016 to $8.78 billion in 2021.
Numbers of project experts accept that they got 15% salary hike after getting ITIL certification.
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