ITIL® Intermediate Service Operation Certification Training

  4.1 Ratings
  1661 Learners
One of the 15 highest paying IT certifications worldwide
ITIL® Certified managers earn 35% more than their peers
40% IT Managers are certified in service companies

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Course Overview
Introduction to Service Operation
Get introduced to ITIL® Service Operations and the Service Operations principles.
Service Operation Process
Know about the different processes of service operations process and common service operations activities.
Organizing Service Operation
Master how to organize service operation and the technology considerations involved with it.
Implementation of Service Operation
Understand the ‘know how’s of implementation of service operation to your project. Learn how to handle the challenges in service operation, the critical success factor and the risks
Highly Experienced
Mentors
ITIL® Intermediate Exam
Included with the Course
98% Pass Rate
After Our Training
24X7
Coding Support
Accredited
by AXELOS
Course Syllabus
  • Introduction for Service Operation
  • Service Operation Principles
  • Service Operation Processes
  • Common Service Operation activities
  • Organizing for Service Operation
  • Technology considerations
  • Implementation of service operation
  • challenges
  • critical success factors and risks
  • Introduction for Service Operation
  • Service Operation Principles
  • Service Operation Processes
  • Common Service Operation activities
  • Organizing for Service Operation
  • Technology considerations
  • Implementation of service operation
  • challenges
  • critical success factors and risks
Customers Feedback
FAQ's
Yes. The ITIL® Intermediate Examination fee is included in the course fee.
ITIL® certified professionals help optimize the project cost as well as improve processes. You get to do detailed case studies as a part of this course, which improves your understanding of processes. Besides, with the successful completion of the ITIL® certificate, you have an edge over the others with regard to IT services management.
You need to be ITIL Foundation qualified to take this course
Mentors are ITIL® Expert certified professionals possessing 15+ years of experience in their domain.
On successful completion of the ITIL® Intermediate Exam, you will receive a certificate from AXELOS.
You will receive either classroom training or live, mentor-driven, online training based on what you have opted for.
For Mentor driven online program you need:
  • A Windows or a Mac machine.
  • An internet connection with a minimum speed of 500 KBPS
For the classroom program you need not bring anything.